Terms & Conditions

1. About the terms and conditions.
1.1 In these terms and conditions “we”, “our” and “us” refer to Empire Academy of Aesthetics and “you”
and “your” refers to the delegate purchasing a Empire Academy of Aesthetics.

2. Right To Admission.
2.1 Empire Academy of Aesthetics reserves the “right of admission” to any of its training courses
2.2 Empire Academy of Aesthetics reserves the right to cancel or change planned training courses in terms of dates, locations, and course content. You will be notified at least 24 hrs in advance of any planned changes and an alternative date will be offered to suit you.
2.3 Irrespective of circumstances, Empire Academy of Aesthetics accepts no liability for any loss of earnings or expenses incurred by you or any models.

3. Paying for your training.
3.1 You may pay for your training course via telephone, bank transfer, debit, or credit card.
3.2 Payment in full – you are required to pay the full price of your course at least three weeks before attending your training course. A booking confirmation confirming your place will be sent within 24 hours after receipt of payment.
3.3 Payment Scheme/Finance – you are required to pay a non-refundable booking fee to secure your place on a course date. A booking confirmation confirming your place will be sent via email within 24 hrs of us receiving your booking fee payment. Any booking fee payment will be deducted from the course price.
We will then contact you to arrange your future payment dates for when additional payments can be taken by card payment over the phone or via bank transfer. Failure to do so may result in the cancellation of your course, re-listed for sale and any payments already made will be forfeited in line with our cancellation  procedure, if full course payment is not received 4 weeks before start date.

4. Cancelling your training course booking.

4.1 We understand that sometimes plans change and you may need to change your arrangements. Please see below our T’s & C’s for how we handle cancellations and amendments, these rules also apply to sickness.
4.2 Should you wish to cancel your booking the following terms and conditions apply:
4.2.1 All cancellations must be made in writing to admin@empirebeautyaesthetics.co.uk and will incur a £100 admin charge.
4.2.2 Any cancellations with 4 weeks (28 calendar days) or more notice before your course date and you have paid for the course in full then the course fees will be refunded but no booking fee is refundable, and you will incur a £100 admin fee (If you have received your manuals - No refund is given).
4.2.3 If any study materials including manuals were uploaded to your student portal or via email, no refund will be given.
4.2.4 Cancellations between 3 and 4 weeks (21-28 calendar days) before your course date- 50% of the course price will be refunded plus the £100 admin charge will incur, please contact us to obtain a Empire Academy of Aesthetics
Booking Terms and Conditions for Empire Academy of Aesthetics Email: admin@empirebeautyaesthetics.co.uk, 9 Hunter Street, Chester, CH1 2AR. Tel: +443330169989 If any study materials have been uploaded on to your student portal or sent via email, no refund will be given.

4.2.5 Cancellations less than 3 weeks (21 calendar days) prior to your course date – 100% of the course fees will be forfeited.
4.2.6 Any remaining balance on a delegates account must be allocated within 12 months or will be voided.
4.2.7 Delegates may choose to independently arrange insurances to provide indemnity against possible cancellations. Empire Academy of Aesthetics do not provide any cancellation insurance policies, but are aware of “Cancel Sure Insurance”, a company which specialises in insurance for training course cancellations (please be aware this does not constitute a recommendation and Empire Academy of Aesthetics cannot accept any liability for any insurance policy you choose to buy).
4.2.8 Empire Academy of Aesthetics does not issue refunds for “Acts of God”. An “Act of God” is defined as an event outside of human control such as a
sudden floods earthquakes, pandemics, or other natural disasters for which no
one can be held responsible for. This also includes weather-related issues such as snow, ice, floods etc.
If Empire Academy of Aesthetics chooses to cancel a course due to an “Act of God” then it is not liable for any loss resulting to the delegate as a result due to the course being cancelled. Empire Academy of Aesthetics will try and make all reasonable effort to replace a cancelled course by arranging an alternative date, but this cannot be guaranteed. If the majority of delegates for that course have been affected, this will be made free of additional charge. Course Deposits / Booking fees are none refundable

5. Amendments to your training course bookings.
5.1 Should you wish to amend your booking by changing your course date, the following terms and conditions apply.
5.2 All requests to change course dates must be made in writing to
admin@empirebeautyaesthetics.co.uk and will incur a £100 admin charge.
5.3 Empire Academy of Aesthetics cannot guarantee you a place on your chosen alternative course date. If a place cannot be provided on your preferred date, you will be offered a refund in line with the terms and conditions in Section 4 of this document.
5.4 Changing course date rearrangement fees:
5.4.1 Changing date between 1-3 working weeks (7-21 calendar days) before your original training course date – there is a 30% charge for changing date plus the administration charge of £100.
5.4.2 Changing date within 1 week (7 calendar days) of course date – there is 50% charge plus £100 admin fee.
5.4.3 Changing the date within 48 hours – 100% fee plus £100 admin fee
5.4.4 In the event of a death in your immediate family, please contact us within 7 days of the circumstances to notify us and we will re-book your course place upon the supply of a copy of death certificate. (Subject to a £100 admin fee). Unfortunately, no other exceptions can be made.
5.4.5 We apply these fees because the closer it gets to the course date, the harder it is to fill delegates spaces and to cancel live models. If you need to change your course, please email Empire Academy of Aesthetics on: admin@empirebeautyaesthetics.co.uk 9 Hunter Street, Chester, CH1 2AR. Tel: +443330169989, contact us to book onto a different date and to pay the residual charge required if necessary.

6. Cancelling your model appointments course booking.

6.1 If you wish to cancel your model appointment we require 7 days notice in order for you to receive a refund. We do not offer refunds for treatments that have been completed 

7. Contacting Empire Academy of Aesthetics.
7.1 You can contact Empire Academy of Aesthetics in any one of the following ways:
7.1.1 By Telephone: +443330169989

7.1.2 By Post: 9 Hunter Street, Chester, CH1 2AR

7.1.3 By Email: admin@empirebeautyaesthetics.co.uk

8. Data Protection
8.1 In booking a training course with Empire Academy of Aesthetics, you agree for us using any data you submit to process your application and for future marketing purposes by Empire Academy of Aesthetics.
8.2 Your details will not be transferred to any third party without your written consent.

9. Complaints
9.1 Empire Academy of Aesthetics takes pride in its quality of its services and as such will try to resolve any complaints as quickly as possible.
9.2 Complaints about any aspects of Empire Academy of Aesthetics should be made in writing by emailing admin@empirebeautyaesthetics.co.uk
9.3 Complaints received in writing will be acknowledged by a return email or letter within one week of receipt.

9. Marketing
9.1 You cannot use or refer to Empire Academy of Aesthetics (any sub-brands related to the company) or any promotional materials supplied or demonstrated by us.

9.2 You cannot use any reference of Empire Academy of Aesthetics on any social media network, any chat forums, group driven apps, any other digital sharing communication/ media without our written consent. However, reference can be used when tagging Empire Academy of Aesthetics in work photos or social media posts.

9.3 If you have filled in one of our Lead generation adverts on Facebook, messaged us on Live Chat, or contacted us via our Website form, you have become a subscriber for our marketing material. To be removed from any marketing material we send out, please contact us on admin@empirebeautyaesthetics.co.uk

10. Learning Materials
10.1 All training material sent to you by us by email must be either printed by yourself or we can provide any copies of manuals less than 40 pages for additional £10 which must be paid on the first day of training
or any other manuals over 40 pages long for additional £15.

We do not offer exchanges on booking fee's/course balances with other parts of the Empire business. For example, you cannot exchange course balance for treatments or any of the products from our wholesale department.

11. International Students

11.1 In order to pass your training you need to be able to read, understand and complete our course curriculum. Failing to do so can lead to a incomplete course which is a fail to pass. 

11.2 It is the students responsibility to have a appropriate level of English in order to complete both theory & practical aspects of the course.

11.3 Under no circumstances are refunds provided to students who fail our course for the reasons outlined in 11.2 & 11.3



Thank you for choosing Empire Institute of Beauty & Aesthetics as your training provider. We pride ourselves on giving the highest standard of training and safety pre cautions. We provide you with stocklists , prescribers & insurers however we are not responsible for your stock orders or correspondence with prescribers or insurance companies, this is a good will gesture on our behalf to help you get set up we will not respond to any queries around this. With our business ever growing students are travelling from all over the world to train with us. It is YOUR own responsibility to check the regulations in your OWN country in order to practice safely.